FAQS
How do I place an order?
1. Browse our selection of items and choose the product you are looking for.
2. Once you’ve found your item(s), click the shopping cart icon and "add to cart." Click "check out" once you have finished browsing.
3. At checkout, you can review the selected item(s) in your shopping cart and select the “Payment Options” button to move forward with the payment.
4. Purchases will be sent once the payment has successfully been processed.
Do I need to set up an account to make a purchase?
No, you do not need to make an account to purchase items. Visitors can browse your product galleries and make purchases.
Do you ship worldwide?
Yes, we offer worldwide shipping and will ensure your item(s) are packed, palletized/crated/boxed and shipped safely.
What shipping companies do you use?
We use a variety of reputable shipping companies. You will receive a quote with the best shipping price from the most suitable company.
After I place an order, when can I expect to receive my item?
Delivery times vary depending on your destination country. Once an item(s) is selected, we will send you a quote with the estimated arrival time. Once your order is shipped, you will receive a confirmation e-mail with your shipment details and a tracking number. You can then track your order online.
What is the shipping cost?
Shipping costs vary depending on your destination country. For local deliveries in Indonesia shipping is free for items 60kgs or lower.
If you find an item you are interested in, please fill in the enquiry form with your full address, and we will send you a price quote for the shipping and handling.
Does the price include import duties?
Any import duties, taxes and customs clearances associated with your country are the responsibility of the buyer. We recommend checking import duties before finalizing your purchase.
Do you accept returns?
All items are sold “As Is” and are non-refundable. Please review the description and photos carefully before making the final payment. If you have any questions or would like additional photos or videos of an item, you can contact us at wwrgbali@gmail.com or chat with us online.